What is your refund policy?
At BigPage, we aim to provide a seamless experience with our AI Writer. However, if you’re unsatisfied with the service, we offer a 14-day refund window. Refunds are available under the following conditions: Unused API Credits: If you purchased API
How long does it take to receive a response from customer support?
We aim to respond to all inquiries within 24 hours. For urgent matters, using our live chat or phone support typically results in faster response times.
What should I include when submitting a support request?
Please provide as much detail as possible, including your account information, the issue you’re experiencing, any error messages, and steps you’ve already taken to resolve the problem. This helps us resolve your inquiry faster.