What things are covered in support?
In brief, we are responsible for the features that are advertised in the theme. So we will do the following: – Solve bugs if there is any (bug means if any feature is not working as it should) – If
Are there any hidden fees?
No, there are no hidden fees. All costs are clearly outlined in our pricing plans, and you will only be charged for the services you select. If there are any additional services or add-ons, they will be optional and transparently
Can I track the status of my support request?
Yes, once you submit a support request, you’ll receive a confirmation email with a ticket number. You can use this number to track the status of your request or follow up with our team.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, PayPal, and bank transfers. For larger enterprise customers, we also offer invoicing options. Contact our billing department if you need further assistance with payment.
Is there a warranty on my item?
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